Effective Date: June 1st 2025
This Privacy Policy describes how Jyoti Sarees (“we”, “our”, or “the Site”) collects, uses, and discloses your Personal Information when you visit, interact with, or make a purchase from www.jyotisarees.com (the “Site”).
1. 📦 Information We Collect
We collect the following categories of personal information:
A. Device Information
- Examples collected: IP address, browser type, time zone, referring URLs, pages visited, and your interactions with the Site.
- Purpose: To load the Site properly for you and to perform analytics to improve our services.
- Source: Automatically through cookies, log files, web beacons, pixels, and tags.
- Shared with: Shopify, Google Analytics, Facebook Pixel (if used).
B. Order Information
- Examples collected: Name, billing and shipping addresses, payment details (excluding full card data), email ID, phone number.
- Purpose: To fulfil your order, provide order confirmations and support, detect fraud, and offer personalised experiences.
- Source: Provided directly by you.
- Shared with: Shopify, shipping partners, payment gateways (Razor-pay, PayPal, Gokwik), customer service tools.
C. Customer Support
- Examples collected: Order ID, past interactions, email/chat communications, and complaint details.
- Purpose: To assist you and maintain quality support.
- Shared with: Customer service platforms (e.g., Shopify Inbox or WhatsApp integrations).
2. 👶 Minors
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with information, please contact us for deletion.
3. 🔗 Sharing Personal Information
We share your data only when necessary and with trusted partners:
- Shopify: Hosts our store. Privacy details: Shopify Privacy Policy
- Payment Providers: Razor-pay, PayPal, Stripe (depending on your selection)
- Shipping Providers: Ship-rocket, Delihvery, India Post, DHL, etc.
- Marketing Services: Google Ads, Meta Ads (for remarketing or promotions)
- Legal Requirements: If required by law, subpoena, or government request.
- We do not sell your personal information.
4. 🎯 Behavioural Advertising
We may use your personal data to deliver targeted ads:
- Google Analytics: Tracks site behavior. Opt out
- Meta/Facebook Ads: Ad settings
- Bing: Ad settings
- Opt out via the Digital Advertising Alliance.
5. 🍪 Cookies & Tracking
We use cookies to:
- Remember login/cart preferences
- Analyse website traffic
- Personalise your experience
Types used:
- Session cookies (temporary)
- Persistent cookies (remain until deleted)
- Cookie control: You may adjust cookie settings in your browser or opt out through banners.
6. 🌍 International Compliance
GDPR (For EU/UK Residents)
We process data based on:
- Your consent
- Contractual necessity
- Legal obligations
- Legitimate interest (e.g., fraud prevention)
You have the right to:
- Access, correct, or delete data
- Withdraw consent
- Request data portability
- File complaints with local data protection authority
Data may be stored outside the EU (e.g., Shopify servers in the U.S./Canada). We ensure lawful data transfer agreements are in place.
CCPA (For California Residents)
You have rights to:
- Know what data we collect
- Request deletion
- Request data access and correction
We do not sell customer information.
7. 🔁 Retention Policy
We retain personal data for as long as necessary to:
- Fulfil orders
- Comply with legal/tax requirements
- Support customer claims
If you want your data erased, contact us (see below).
8. ⚙️ Automated Decisions
We do not use fully automated decision-making that has legal or significant effects. Shopify may use limited automated fraud prevention methods like:
- IP blacklisting for failed payments
- Temporary blocking of suspicious cards.
9. ⚖️ Your Rights
You may:
- Access your personal data
- Request correction/deletion
- Object to certain processing
- Unsubscribe from emails
with subject: “Privacy Request”
10. 🔄 Changes to this Policy
We may occasionally update this Privacy Policy. Any changes will be reflected here with a revised date.
Last Updated: June 1st 2025
11. 📬 Contact Information
Jyoti Sarees
📍 Plot No. 4, ramnagar, district Datia, Behind Sangeeta Lodge, Civil Line, Datia, Datia, Datia, Madhya Pradesh, 475661
