At Jyoti Sarees, we are committed to delivering your orders quickly, securely, and with the care your purchase deserves. Every saree is carefully packed to ensure it reaches you in pristine condition — whether it’s a casual classic or a hand-finished beauty.
📦 Processing & Dispatch Timeline
We strive to dispatch all ready-to-ship orders within:
- 1–2 business days for orders within India
- 5–8 business days for international orders (via DHL)
📌 Orders with customisation such as blouse stitching, fall-pico, or any additional tailoring may require 7–10 business days for dispatch.
🚚 Delivery Partners
We work with trusted courier partners to ensure safe and timely delivery:
- Domestic Shipping (India): Delihvery, DTDC, Bluedart, Ecom Express, and others
- International Shipping: Exclusively via DHL
Shipping charges are automatically calculated at checkout based on weight and delivery location. Selected products may qualify for free shipping as mentioned on the product page.
📅 Holiday Season & Delivery Delays
During peak seasons, festivals, or due to unexpected events, there may be minor delays. We work closely with our delivery partners to minimise disruptions and ensure timely delivery.
Tracking details are shared with you via email or SMS once your order is shipped.
📦 Damaged or Lost Parcels
If you receive a parcel that appears damaged or tampered, please:
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Do not accept the parcel from the delivery agent
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Take clear photos or videos of the package
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Contact us immediately via WhatsApp or email with the details
Once a parcel is accepted by you or anyone on your behalf, it is considered successfully delivered. Jyoti Sarees will not be liable for any damage or loss thereafter.
❌ Order Cancellations by Jyoti Sarees
We reserve the right to cancel any order at our sole discretion, especially in the case of:
- Inventory issues
- Suspected fraudulent activity
- Incomplete or unverifiable shipping details
If your order is cancelled, you will be notified and issued a full refund to your original payment method.
🧾 Need Help?
For queries related to your shipment, feel free to reach out:
📧 Jyotisarees23@gmail.com
📞 [WhatsApp or call +91 7999660795]
📍 Follow us on Instagram: [@jyotisarees]
